Customer Service
Customer Service
 
Customer Service

Cable DTV is developing more and more rapidly in China, the maintenance of DTV platform and relevant product becomes very important. According to users’ multiple requirements and unique requests, DVN Group provides users with the most characteristic product service style which is full of considerations for final user benefits. DVN also builds a consummate system to meet the challenge and demand of recent market.

DVN China’s technical support system includes DVN Group’s Technology Service Center, After-service Department and 4 major science and technology R & D bases to provide omnidirectional technical support for users of China’s various places. These departments provide 24-hours technical services everyday. Meanwhile, DVN provides customers with specialized services such as product guarantee, technology support etc. According to customers’ specific requirement, DVN provides the omnidirectional technical consultation and professionals’ support for various phases from platform planning, design, implementation to operation.

Pre-sales Technical Support
Contact: Lin Shu Bo
Tel: 64658899-334

After-sales Technical Support
Contact: Zhu Yong Hai
Tel: 64658899-326

STB Maintenance Free hotline:
Contact: Lu Yuan Qing
Tel: 0512-67613767
Mobile: 13862564268

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